The Show Must Go On: Building Cyber Resilience for Venues
Mary Klida Mary Klida

The Show Must Go On: Building Cyber Resilience for Venues

Every venue exists to deliver memorable experiences.

 Whether it’s a sold-out concert, game day, convention, graduation, or community event, success depends on countless moving parts working together to deliver a safe, secure, and memorable experience. Fans expect to be entertained. Performers expect the show to go on. Sponsors expect their brands to be protected. Leadership expects operations to continue, even when things go wrong. Increasingly, cybersecurity is essential to delivering on those expectations.

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From Reaction to Prevention: Technology, Sustainability, and Hospitality in Event Safety
Mark Herrera Mark Herrera

From Reaction to Prevention: Technology, Sustainability, and Hospitality in Event Safety

The meetings, conventions, and events industry is at a defining moment. Today, organizers are not only expected to create memorable experiences; they must also create environments that are safe, resilient, sustainable, and prepared for an increasingly complex world. This was one of the central themes of the workshop I had the honor of presenting in Acapulco during AMEREF: modern event safety can no longer depend solely on reaction. It must be built through prevention, early observation, coordinated teams, and a culture of hospitality that protects the guest experience.

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From Training to Action: Real-World Impact at ArtsQuest
Mary Klida Mary Klida

From Training to Action: Real-World Impact at ArtsQuest

In late April, 2026, GAP provided security training to the ArtsQuest team, one of many over the years. The work being done by the team at ArtsQuest in Bethlehem, PA is a strong example of what happens when training is not only delivered, but implemented.

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