Hear it from our customers: Global Awareness Professionals is the nation’s best.
"I’ve known Mark Herrera for over 12 years and have tremendous respect for him as both a leader and mentor in venue safety and security. What sets Mark apart is how he teaches—he inspires confidence, calm, and accountability, equipping people with new tools to add to their tool box to help people carry out their job. Across the entire industry Mark leads with integrity helping shape national safety and security standards.”
Billy Langenstein - Veteran Leader in Venue and Major Event Security Operations
Frank Poe – Former CEO for the Georgia World Congress Center Authority
“I have had the honor of working with Mark in a professional capacity within the public assembly industry, where I served in a leadership role supporting a premier safety and security academy. Mark was the primary liaison responsible for ensuring the successful execution and delivery of curriculum developed by our faculty.
Mark’s expertise, professionalism, and tenacity became hallmarks of the program’s continued success. Even as my responsibilities evolved in my primary role, I continued to observe Mark expand an academy into one of the industry’s leading safety, security, and guest experience programs.
Mark remains a recognized leader in these critical areas through his company, Global Awareness Professionals (GAP). If you are seeking someone with a proven track record in developing and enhancing safety, security, guest experience, and emergency preparedness programs, I would highly recommend Mark and his team.”
Rob Matwick – EVP Business Operations, Texas Rangers
“His ability to connect with staff at all levels made the training both practical and inspiring. We left more unified and prepared.”
Heidi Weingartner – Chief HR Officer, Dallas Cowboys
“Mark’s training gave our team the confidence to identify and respond to threats before they escalated. His impact on our culture of safety has been lasting.”
"I am proud to tell the world how much I respect and appreciate your expertise, and insightful contributions to assuring the safety and security of all who have the opportunity to hear and learn from you.
You are a true pro whose caring compassion is an example to those of us who share a commitment to making our world a better place. As the Dallas Cowboys Director of Corporate Security, it was a privilege to be one of the very first organizations to have our employees benefit from your contributions to making our programs an industry standard. It is an honor to know your friendship.”
Larry Wansley, Dallas Cowboys (Ret.), President and CEO L.A.Wansley, Consulting LLC
"The Boch Center has had the privilege of having our front-line staff trained by Mark Herrera over the past few years. His knowledge, professionalism and real-world experience is second to none. What sets Mark apart from the others is his passion to make you and your organization more confident and capable of handling emergency situations. Mr. Herrera’s trainings have helped elevate our safety programs and security awareness. After having Mark out 8 times in the last 5 years, The Boch Center can confidently say Mark is truly a Security Expert and we are already looking to book session number 9.”
Eric Neill, Director of Theatre Operations Boch Center
Jerry Lucio – Director of Security, American Airlines Center
“Mark’s work with our staff was eye-opening. He doesn’t just train; he builds a mindset of vigilance and resilience.”
Bill Shaw – General Manager, Dickies Arena
“Mark’s guidance through DHS initiatives has shaped venue safety standards across the country. His leadership is invaluable.”
Jim Carley – VP Operations, Bass Performance Hall
“What sets Mark apart is how he empowers staff to take ownership of security. He transforms awareness into action.”
Andy Jabbour, Managing Director, Gate 15
“Mark Herrera is a subject matter expert, a trusted leader, and an invaluable resource to the homeland security mission. His leadership helped launch venue security to a level beyond anything it has ever been.”
Andy Burke CSSP, Director, Security & Experience, Trilith LIVE
“Mark has done more to advance our industry than anyone before him, setting standards of excellence and professionalism that continue to shape the way venues of all sizes operate today. A titan in every sense of the word.”
Monica Paul – Executive Director, Dallas Sports Commission
“Mark is a true industry leader whose training leaves a lasting impact on teams and organizations alike.”
“Working with Mark was transformational for our staff. His real-world experience combined with a personal leadership style gave our team confidence in ways we hadn’t experienced before.”
Carlos Perez – SVP, Allied Universal Event Services
“Mark has an unmatched ability to bridge the gap between guest services, operations, and security. His programs elevate entire organizations, not just departments.”
Ty Richmond – President, Allied Universal Event Services
Phil Gilbert – VP, ASM Global
“Few in this industry combine credibility, passion, and vision like Mark Herrera. His training sets the standard.”